qualtrics.com

2.8
2.8 Based on 81 reviews

...

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Brandy Long
Absolutely shocking, disgusting, unprofessional, rip off, con artists

Initially quoted $1500 over the phone subject to a demo call. The demo was not attended by Qualtircs, i had to chase them to book another demo.The demo took about 1 hour, agent was more interested on how much budget we had rather than anything else. After the demo, Qualtrics came back with a quote for $4000-$6000 with no explanation on price increase. When questioned they replied by completely mis-representing the conversation we had on the demo. They also said that they will no longer be wanting to do business, simply because i questioned their pricing and lack of pricing breakdown. We operate in a regulated industry, i am not used to dealing with such unprofessional agents before. i.e. refusing to provide price breakdowns and refusing to do business when you question them. Absolutely disgusting.

1
Date of experience: Dec 18, 2019

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