qualtrics.com

2.8
2.8 Based on 81 reviews

...

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Ursula
Novice intake Sales Team; Aggressive and Tacky

Asked for Demo; my company leverages many of these types of technology providers for some very large companies; highly sought after logos. Went the generic route requesting a demo online vs. reaching out to their sales execs which I usually do. Bad idea; the guy that followed up didn't seem interested in my company or our value prop and how we could leverage their software for clients. Wanted to know if I could be a "reseller" or add them as part of our product suite? Neither until I know more about the product and if see them as worthwhile to explore for possible opportunities. Then he said "the sales team won't even return your call unless they know they can close on something and won't set up a demo." I was done. BIG mistake on your part. Use car salesmen have more finesse and polish. Told them not a cultural fit. Train your intake sales people; they are your front lines and set the tone for your company. This left bad taste in my mouth and will make sure I share my thoughts with anyone else who asks me about Qualtrics.

2
Date of experience: Oct 23, 2019

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