We use Qualtrics for market research and performance management and I can recommend them 100%, their support is truly amazing and always helpful, friendly and all issues are resolved in a timely manner. The research suite is easy to learn and navigate and the support team will help you learn, there is a library of useful videos for the beginners on how to use the system. My only negative is that the support does not operate on a Sunday and as we are a company in the Middle East sometimes we need support on a Sunday, apart from this Qualtrics is a brand that feels like an extension of your company and the levels of service and support are 100% and on par with Apple,
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