The worst experience I had was with quantower in almost 5 years of trading using a lot of platforms. the app is not that perfect and their support is very very bad, they don't care about customers, may your are happy with them but I which you to never face any problem if happened they will shows you their real face.I had a problem, when I opened an order it closed by itself after 1 to 2 minutes I closed the application, restarted my PC, restarted my internet connection etc ... and each time the trade closed by itself after 1 to 2 minutes, when I contacted the live chat he told me maybe your account was liquidated by the profirm?? my god he was stupid as hell, then he connected to my PC to see what happened (to put it simply it's everyone's fault except quatower)"Evgeny" is the worst and stupidest support person I had to talk with in my entire lifeOnce again, as long as you didn't have a problem you would be relatively satisfied at the slightest problem they will .......at the price they sell their applications you can have 1000000000 times with a descending support.Edited : instead of finding a solution and telling me what to do "Evgeny" after fiddling with my PC via anydesk, treated me like a child and told me next time contact us quickly now it's too late, Really ?????, it would have been wiser if he told me that my problem required the intervention of an expert, I would have understood.I am a polite and a respectful person, I am sure you access to the chat historical, you can check by your self and let see what you would describe his answers and how he treated me ??
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Quantower is a multi-asset, broker-neutral trading platform for analysis, manual and automated trading on various markets.
