quayhotel.co.uk

2.6
2.6 Based on 16 reviews

Describes its rooms, restaurant and spa with information about functions and prices....

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Loulou_0309
Restaurant menu misleading and staff with attitude !

Lovely location. However.......We ordered the focaccia for starters and received toast.Sent it back. I asked the waitress to let the chef know.The head waiter came to the table. I explained that what we received was not focaccia and that I used to live in Italy. His response was "This is how we do it in Wales" Total arrogance and made to feel very unwelcome and no apology. My two friends were quite happy with their mains, however I ordered smoked leek and cheese fishcake which I discovered had no visible fish, just a lot of mushy mash and cheese plonked on top !!!!!When we paid the bill, even the waitress had an unfriendly attitude.Never again.....

2
Date of experience: Jun 19, 2025

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Business Details

  • Describes its rooms, restaurant and spa with information about functions and prices.

  • language http://quayhotel.co.uk

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