I have cashed out more then once. The first cashout was a process however all casinos have there process before the first cash out after that it was a piece of cakr. I have recently spoken to VIP manager Robert who was very polite and dealt with my concerns in a timely matter. He has offered me a free spins bonus for my troubles. I play this casino regularly and win more then I lose. With that being said 4 out of 5 stars. :)
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