OUR COMPANY HAS ALWAYS SERVICED WITH QUENCH, WHEN I REACHED OUT TO THEM ON 07/03/2025 THEY SET UP A TECH TO COME OUT , AFTER A WEEK THE TECH CAME OUT AND SAID WE NEEDED A NEW MACHINE AND WE WOULD BE CONTACTED. AFTER A FEW DAYS I RECEIVED AN EMAIL STATING SINCE WE OWNED OUR UNIT WE WOULD NEED TO PAY TO HAVE IT CLEANED, ONCE WE SUBMITTED AN INVOICE PROVING THE WORK WAS DONE A TECH WOULD THEN COME TO SERVICE OUR MACHINE. WE PAID A COMPANY TO COME IN AND CLEAN THE MACHINE AND WE SUBMITTED THE INVOICE FOR PROOF AND THEN WERE GIVEN A DATE A TECH WOULD COME IN TO SERVICE IT. THE DAY THE TECH WAS TO ARRIVE TO SERVICE THE MACHINE I RECEIVE AN EMAIL AT 3:48PM STATING THEY WILL NO LONGER BE ABLE TO SERVICE OUR MACHINE. WHEN REACHING OUT TO CUSTOMER SERVICE TO FIND OUT WHY, I AM TOLD, "IF YOU WOULD LIKE TO LEASE A NEW MACHINE WE WOULD BE HAPPY TO SERVICE THAT ONE." AFTER YEARS OF SERVICE WITH THIS COMPANY AND THIS IS HOW THEY TREAT PEOPLE? I WOULD NOT RECOMMEND QUENCH AND WILL BE TAKING OUR BUSINESS ELSEWHERE!!!
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Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all.
