I rarely leave reviews, but my experience with this company was so unprofessional it deserves to be called out.I had a scheduled delivery that was missed because the driver “ran out of time.” That’s frustrating enough—but what followed was even worse. For an entire week, no delivery was made and I received only one vague update claiming it would be delivered “in two days.” That date came and went. Still nothing.What’s even more unacceptable is that the company made no effort to prioritize my delivery, even though it was their error. No urgency, no accountability, no apology. It’s clear that client satisfaction is not a priority for this team.If this is how they treat customers who are affected by their operational failures, I want nothing to do with them. My business may not be large enough to hurt their bottom line, but I’ll make sure others know how unreliable and unprofessional this company is. I’ve ended my contract, and I won’t be looking back.Do better. This is how you lose clients.
Claim your business profile now and gain access to all features and respond to customer reviews.
Culligan Quench partners with workplaces to offer bottleless coolers and sparkling water, ice, and coffee dispensers that streamline operations, improve sustainability and provide cleaner, safer, better-tasting water loved by all.
