Made an appointment to go to Quest on Aliente Pkwy, North Las Vegas, NV to go in at 740am for a fasting complete blood workup and a PSA test. My PCP wanted the complete blood workup and sent the order electronically. My urologist gave me a printed paper order for the PSA. I went in at 740am. Asked the tech if she had both orders. She said she did. She took my blood, only 1 vial. I asked if that was enough, as I usually get 3 vials for a complete blood workup. She said she had what she needed. I got my results online that night. Only the PSA test was done. They completely ignore my PCP's electronically sent order. This is AFTER I reminded the tech that I had 2 different orders from 2 different doctors. She said she understood. Evidently, she didn't. I do not think it is my job after the blood draw to put on the white lab coat and follow my specimen to the lab to make sure they do the ordered tests. Maybe they expected me to go into the lab and do the tests. I do not know if she did not understand the English language, was illiterate or just plain didn't give a crap about the patient. I feel it is the later. It is just a paycheck spend your 8 hours there, get a paycheck, doesn't matter if you do a good job.....bad job.....it's just a job. she would be better off asking "Do you want fries with that Big Max?". She does NOT belong in a health care setting where lives can be effected.
Claim your business profile now and gain access to all features and respond to customer reviews.
The world's leader in diagnostic laboratory testing, information, and services. This includes blood tests, healthcare screening tests, gene-based testing and tests performed during patient treatment.
