I placed an order five days ago and received a dispatch confirmation email. However, the tracking link showed 'information not found.' When I reached out to the support team with my order number, they asked for my phone number and postcode, which seemed unusual. After providing these details, they still couldn't find my order and mentioned forwarding my message to the relevant team. I asked to speak with someone who could assist, but my message was ignored. I'm worried that this website might be a scam.
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