On October 20, 2023 we had booked Quick Contractors to install a Hood Range, and Connect/install a water line to the fridge. When booked, I thought I also needed to have a water line installed for the Ice Maker so I had booked that too. So we had 3 things that we booked through Quick Contractors. The plumber arrived on October 20th and told me he would not be the installer for the hood range even though it was on his work order. I didn't think anything of it because I figured someone else would show up. As you can guess, no one showed up and no one called me. I reached out to Quick Contractors over the phone and they need to change their name because they are not in any way "Quick". In fact, it took several calls to get to someone who could try to help me but that is a joke because they simply gave me the runaround, had no idea what I was talking about, told me the work was completed etc.Finally I thought I got through to them and they understood that I only had the water line to the fridge installed. Meaning that the Hood Range and the Water line for the Ice Maker had not been done. I also explained that I never needed to have the water line installed to the ice maker so that needed to be removed from my Bill. Oh, did I mention that in order to book these guys, you have to pay for the entire work at time of booking? Yes, you do.The Hood Range was $183.99 +TaxThe Waterline for the Ice Maker was $155.99They were supposed to call me on Monday October 23rd, never happened. No call at all until I called again on Thursday October 26th only to have them tell me they refunded my credit card. I had no idea so I looked and they only refunded me the amount for the Hood Range. I am still waiting for the 155.99+tax.Not to mention that my Hood Range sat there doing noting, not installed until I found another installer and had to pay them to come and do it.The time I wasted, on the phone with these guys was beyond acceptable and then having to find someone else to install what they got paid to do was over the top.... but then to be 3 weeks since the incident and still not have my refund for the Ice Maker is frustrating, they have my money. Customer Terry Melo Work order #1983059STAY AWAY from this company, they do not care about their customers and make it hard to talk to anyone who knows anything to do with their job. They can't even put you on hold while they make another call to inquire about something, they tell you they only have 1 line. Then they never call you back.
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In 2004, QuickContractors.com Inc. was founded with the intent of cleaning up and organizing the contracting industry. As a result of the high demands for skill-based services, there are too many businesses that are jumping on the contracting bandwagon looking to make a quick dollar. These so-called “fly-by-night” contractors are ruining the reputation of many established contractors and service providers as they lower consumer confidence. ...See more