The only reason I gave them a 2 star because I have a tiny amount of blame in the situation. I ordered a part for my Mazda through them on their other website “Mazda OEM Parts Outlet” and had the part shipped to my parents house where I’d do the work on my car (live in the city and don’t have garage). I did not get down there till after the 30 day return window (the tiny amount of blame I mentioned). However when I got to there to do the work I found what was a completely different part than was advertised, a quick glance at the part number confirmed it was absolutely not the part I ordered and that was advertised. Upon realizing they had sent the wrong part I messaged them on their website and was told that they would not remedy their error because I was outside the return window. $62 down the drain. A company that clearly 1. Do not sell the items it advertises and 2. Do not have any interest in good customer service. I imagine this is why they use separate websites to sell their parts so people don’t check this site to see how terrible their reviews are. Would never order from them again.
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