They sent a defective part, which is understandable as that can happen even with parts straight from the factory. I returned my item and have not received a refund or a replacement part. It has been a week since I last emailed them with no response. I sent another email this afternoon that also went ignored. I have never before dealt with a company (big or small) that ignores it's customers.. I have seem many other reviews stating people have not recieved refunds either. This is theft. If I do not receive a refund or replacement I will have to legally escalate the situation.
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