When placing an order, it’s essential to finalize the “approval” for flexible payment before moving forward with the transaction and charging the customer the initial payment. Picture thinking you’ve successfully completed an order, confirming the charge on your account, only to receive an email stating that your order was canceled. Further communication through chat reveals that your order did not receive approval for flexible payment. At the very least, there should be a clear and easily noticeable warning indicating that you may be charged and that your order will be processed, but not guaranteed, along with the information that the “authorization” for the payment made will eventually be released according to your bank’s policy. This reflects a very poor business practice, particularly during the holiday shopping season.
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