I purchased a coffee machine from a well-known shopping platform, and upon delivery, it appeared off. I opened the package to find that the box wasn't sealed, and the milk jug was loose and stained with coffee. The accessory box was empty, missing all parts, and when I checked the grinder, there were leftover coffee beans from a previous return. Everything was covered in coffee dust and stains. The support team informed me that items in the outlet section are all returns, indicating a lack of quality checks. Additionally, there was no protective packaging to secure the machine, which is unacceptable. During my call, the young representative kept making disapproving sounds, to the point where I had to ask him to stop. This experience was disappointing from start to finish, and it has made me reconsider purchasing from this platform in the future.
Claim your business profile now and gain access to all features and respond to customer reviews.
At QVC , we’re here to help you shop with joy. We’re your daily destination for discovery, on TV, online, on our interactive app and on QVC+, our video on demand service.
We have entertaining stories, fabulous personalities, great demonstrations and, of course, unmissable offers, including our must-see daily deal, Today’s Special Value, and all purchases come with a 60-day money back guarantee.
Plus, join in the fun with us on social media, where you can connect with presenters and guests, receiving real time answers to any of your questions. With something new to see every day, there’s not a second to waste. Shop with Joy. Shop with QVC.
See more