We recently completed a multi-city family trip across India with QXP, covering Delhi, Agra, Jaipur, Udaipur, Mumbai, and South India (Munnar/Kochi). Overall, the experience was very strong in North India and more inconsistent in South India, and we want to provide fair, detailed feedback to help future travelers and QXP alike.North India – Excellent & MemorableDelhiOur experience began on a high note.• Meet & Greet (Giriraj Singh Rathore) was outstanding, courteous, professional, proactive, and attentive. Exactly what you hope for when arriving in a new country.• Tour Guide (Anchal) was warm, knowledgeable, and accommodating, with great insight into New Delhi.• Driver (Karamveer) deserves special recognition. He was exceptional across multiple cities, always checking in, offering restroom and snack stops, answering questions, and ensuring our comfort and safety. Truly went above and beyond.Agra• Tour Guide (Shiraz) was knowledgeable and informative about historical sites and always willing to take photos. One small improvement would be clearer communication (sometimes speaking while facing away), but overall, a pleasant and educated guide.• Meet & Greet (name not recalled) was very attentive, ensured rooms were prepared ahead of check-in and thoughtfully coordinated a surprise birthday celebration for our daughter. His advice on visiting the Taj Mahal during the day due to weather was excellent.• Driver (Karamveer) continued to deliver the same high level of service.Jaipur• Tour Guide (Vikram) was kind and helpful. While generally good (about 9/10), the experience could have benefited from more detailed and immersive explanations compared to other guides we had. He did coordinate for us and recommended a wonderful local restaurant with live music that we thoroughly enjoyed. Highly recommended.• Meet & Greet here was disappointing, minimal engagement, very brief presence, and little assistance. This stood out negatively compared to the excellent consistency we experienced in Delhi.Udaipur• Meet & Greet (Devjeet Singh) was great, nothing particularly notable, but no issues either.• Tour Guide (Deepak Vyas) was fantastic. Passionate, knowledgeable, and genuinely kind. He went above and beyond even after the trip, helping us coordinate artwork purchases. Highly recommended.• Driver (Karamveer) once again delivered excellent serviceMumbai – Solid but Mixed• Meet & Greet (Kevin) was excellent. He proactively worked with the hotel to try to secure early room readiness and stayed until we were fully settled. This initiative and ownership were greatly appreciated.• Tour Guide (Ms. Santoshi) was pleasant but Some questions went unanswered, though she did recommend a lunch spot that perfectly matched what we wanted to try. Overall, good experience.• Driver was kind, quiet, and accommodating.South India (Munnar / Kochi) – Needs ImprovementUnfortunately, the level of service in South India did not match what we experienced in the North.• Meet & Greet (Anoop Menon) was largely absent. We saw him briefly upon arrival, after which he left immediately. During a later issue coordinating with our driver, he was unresponsive on WhatsApp for nearly eight hours. Toward the end of the trip, he mentioned airport assistance, but did not show up himself. Instead, other individuals unexpectedly stepped in without explanation, which was confusing and unnecessary.• Driver (Joby) was below expectations. Communication was very difficult due to language barriers, and there was little proactive care or guidance. Critically, we were not advised on preparation for the Athirappilly Waterfalls trek (water, duration, physical demand), and our daughter unfortunately suffered heat stroke as a result. The driver was constantly coughing. He did not know nearby facilities en route. He and a guide assumed we would pay for their meals without asking, which felt unprofessional.• Tour Guide (Tea Plantation Rep) was average. His knowledge of the tea plantation was good, but language barriers and the same unprofessional expectation regarding meals detracted from the experience.• Tour Guide Kochi (Unnikrishnan) he was extremely knowledgeable in Kochi and has a lot of passion for the culture and history of the city. Unfortunately, we were pressed for time to get to our next destination and were not able to attend to all locations per original plan.QXP delivered a truly excellent experience in North India, with standout individuals who were professional, attentive, and genuinely caring, especially our driver Karamveer and several guides and representatives. However, South India is an area where QXP can meaningfully improve. Overall, highly recommend!
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At QXP India Travel, our mission is to craft unparalleled travel experiences that ignite a passion for discovery and deepen the joy of exploration. With a strong foundation in authenticity, luxury, and personalised experiential travel, we take pride in our deep-rooted expertise across the entire Indian Subcontinent—spanning India, Nepal, Bhutan, Sri Lanka, and the Maldives.
We believe that true luxury lies not only in exquisite accommodations or indulgent amenities, but in the ease and elegance of a seamless, stress-free journey. From the moment you begin planning with us, every detail is thoughtfully considered and impeccably executed, ensuring that your journey is as enjoyable as the destination itself.
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With a proven track record of excellent service, we are proud to be a trusted partner to discerning travellers and travel professionals worldwide. Our commitment to exceeding expectations has earned us long-standing relationships and repeat clientele from across the globe.
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