I got several things for my van from these guys. Never had a problem.I got a side ladder, and the lower bracket was did not fit. Thought I was crazy. Messed with it for a bit and gave up. Asked a friend to look at it, then my wife, and we all came to the same conclusion. Absolutely backwards. Must be for a right hand drive van that has the slider door on the other side. It fit perfectly on the opposite side. Called in to Rackup and Go but didn't have time to wait. Sent a fast email. Zak replied. I told him what was going on. He said send pictures. I did. That night, he answered with the tracking number. The part was on the van the next day, before lunch. That, my Friend, is Customer Service! Good Job Guys
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We believe in the power of adventure. Our team takes great pride in offering customers the freedom to RackUp+Go!
Headquartered in Eastern North Dakota, the corporate team at RackUp+Go has become highly proficient at carrying gear from home to other parts of North America. We love East NoDak, but it goes without saying, there are only so many adventures you can take through a wheat field! Our expertise in transporting gear is simply unmatched. See more
