racq.com.au

1.8
1.8 Based on 21 reviews

...

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seamonkeybubble
Placed on hold for hours when trying to make a claim. Claims team will never call back and will not

Placed on hold for hours when trying to make a claim. Claims team will never call back and will not respond to emails. The RACQ method seems to be to engage you with a chatbot until you give up.
It took 7 weeks to finally deny a claim on car insurance. Comprehensive insurance from RACQ is anything but comprehensive!

1
Date of experience: Mar 20, 2026

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