Honestly, this company is the worst I’ve ever encountered in the UK.It must be run by a group of professional con artists.I signed up with the intention of saving 20% on fuel pump prices after using the card for six weeks. However, upon analysing my invoices, I discovered that I was actually paying 20% higher than the pump rate. Consequently, I canceled my membership and stopped my direct debits.I then reached out to them, attempting to get them to waive the extra charge. They provided me with numerous excuses, after contacting me again by someone claiming that they will sort out my complaint and then convincing me that if I returned as a customer, set up my direct debit mandate, and paid all the outstanding money, they would remove the extra charges. However, I had no intention of becoming a customer again and only re-signed up so they could collect the extra money they had charged. This was all done to pay the original pump price, not to actually save money.After paying the money through a link instead of direct debit, and only one day after the due date for the direct debit, they charged me £100 for canceling the direct debit but credited me a portion of it. Now, not only did they charge me extra for the fuel price and what was intended to recoup the overcharged amount, but I also paid additional money. As a result, I’m furious and have canceled my direct debit for the second time. I don’t owe them any money, and I’m actually out of pocket because I’ve paid 20% above the pump price and a £20 card fee for the privilege of paying more money for fuel. Every month, they charge me £40 for my canceled drive debit. So, the joke is that I don’t owe them anything, and they’re actually charging me a fee for the canceled direct debit and it keeps adding up.No matter what you do, they will deceive you into paying extra, and you will never save any money.
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