Scheduling an appointment and verifying insurance copays and what procedures have been approved is a TOTAL nightmare. It took 54 minutes on the phone to schedule an appointment and they refused to verify my copay and the estimate they gave me was completely wrong. It took so long because the agent was not a native speaker who did not know the difference between June and July so she could not locate my file for 25 minutes. Even when she finally did, she claimed they never received any order from my doctor but my doctor sent me verification they did. Worst customer service ever.
Claim your business profile now and gain access to all features and respond to customer reviews.
