This company is a disaster in customer service. I placed a large order several weeks ago. Had received a notification from USPS that the package had been delivered when it had NOT. I contacted Rahua who told me to get in touch with USPS. This was to no avail. Asked Rahua to try and track the package on their end. No response. Zero. Not even a generic bot email. I’ve sent them numerous emails hoping for an answer but none came. I suppose I’ll just have to accept the fact that I’ve lost a substantial amount of money on this order. In short, customers care is a disaster. Better purchase your products in a store.
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