as someone who tried both the web version and the app, i’d say that the UI are both very easy to navigate. customer service is also very responsive, and i’ve been getting parcels delivered to me monthly, which are always smooth sailing. rakufun helped me get items i want to buy a lot easier with their image search function.
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Rakufun is a professional Japanese proxy purchasing mall under Rakufun Forwarding, providing users with a full range of Japanese purchasing services. Rakufun brings together popular products from multiple platforms such as Mercari, Rakuten, Amazon JP, Surugaya, Yahoo! JAPAN Auctions, etc., covering trendy clothing, Anime goods, KPOP merchandise, action figures, digital products, beauty and skin care, etc., creating a personalized and convenient shopping experience for users.See more