Rapid network repair forwarded the work onto repaired today who they use for our local area in Glasgow. Repaired today cancelled on me twice, the second time on morning of the repair and thought a rescheduled date 3 weeks down the line was acceptable. We were assigned repaired today on the 20th of August with the first available date for a repair on the 5th of September. We were called a few days before the 5th saying the repairer was on sick and had to reschedule. The next available date was the 19th of September which I reluctantly accepted as it was quite some time away. On the 9th of September I had another call from repaired today saying they could bring me forward to the 11th of September which I was happy about only then on the morning of the 11th to be told that the repairer had an emergency and could not attend. The next available date suggested was the 30th of September. The caller I dealt with from repaired today actually appeared to laugh at the situation when I was explaining the inconvenience of rescheduling plans and work to ensure the car was on the drive for the repair only to be let down now twice. It would be a total of 6 weeks waiting for a repair if I was to accept the 30th of September. We are using a different repairer now.
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Rapid Repair Network offers seamless vehicle damage repair solutions to the insurance and vehicle fleet sectors. We're changing the way vehicle repairs are performed, offering mobile, same day repair services to our customers.
