I am writing to complain about refinancing an auto loan through your rategenius, autopay, or any other name they go by. I got an offer through credit karma with a lower APR and monthly payment so I went to check it out. I took a break in filling out the additional information they wanted to check for the refinance, but had a hard inquiry run on my credit before I even gave all the information on the site. Besides that I got an email saying I would need to pay over 12k for an offer in general. I do understand that credit karma may have been offering a different price and ratings but for it to be that drastically different is just an absolute scam on your part as well as credit karma for posting such absolute BS. I wish I could give you zero stars or use a more negative rating because this was a complete waste of time. Hopefully this will help someone else not waste their time even considering these companies. Should've listened to all the one star reviews I read instead of giving it a chance.
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Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
