Trying to set up car insurance, I’m told I have to do everything via phone, have been asked to send private documents via text message, even when I can talk to my agent, Andrew Lawlor, I’m constantly asked for more and more documents that he never told me I needed. It’s been a 3 week process now and documents are signed, but now Andrew Lawlor is telling me that my rates are going to CHANGE?! No. The documents with the rates are SIGNED! He should never have had me sign the documents if he needed more paperwork submitted. Extremely unprofessional, he is a horrible agent. This is so unprofessional and causing so much distress. Would NOT recommend.
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Headquartered in Austin, Texas, rateGenius has been driven to help people save money for 20 years. With a massive lender network of over 150 financial institutions in all 50 states, rateGenius helps find people better auto loan rates through refinancing.
