Bought a Rattan LF ultra to do school pick ups and my son and I are loving it. It is quite heavy but once the boost kicks in, everything is effortless especially helpful since we live in a very hilly area. I got it with a basket but it did not arrive the same time as the bike (still otw as of writing this review) so I thought it was forgotten. I contacted Rattan support and they were responsive. I found out through reaching out that they are shipped separately, as the basket itself is from mainland China. I wish this was mentioned from the beginning to minimise the anxiety. That said, the bike itself arrived in less than a week of ordering which was fantastic.
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Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way.
Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better.
Thank you again, our lovely customers —— RattanSee more
