I'm not one to normally leave reviews, however, as I am this kind of person myself who is wary ordering from a site that I do not know, and who then likes to rely on Trustpilot to have a reference point on whether or not the site is reliable, I was disappointed to learn there were no reviews available on Trustpilot. I eventually managed to get some references via-via that stated the site was trustworthy, due to which I gave it a try, and upon which I believe it may be good to provide RazorRay with a Trustpilot review, for anyone facing the same situation as me.Overall my experience with RazorRay was positive. The only minus point, which is why I provide 4 stars instead of 5 stars, is that it took very long for my order to be shipped out, and I did not feel like this was clearly communicated upfront. I placed my order on September 3rd 2024. I received a notification that my parcel was shipped on October 11nd 2024. My parcel eventually arrived on October 21st 2024. Not hearing from them for over a month had me concerned, but after asking around some, I heard from others that this long of a time before they get back with you is common and nothing to worry about, due to which I patiently waited out the period.Within my order, one of the products I purchased was a "custom patch". It may be worth to note that the other (non-custom) products, as well as this custom patch are of good quality, and I am very satisfied with them.While not something I personally experienced a concrete issue with, I have been told that the employees of the platform are not that well-versed in English, so communication for customer service purposes may be difficult, unless you speak Polish and can therefore address them in their native language. Nonetheless, I feel that the staff is well-willing in trying their hardest to respond to your messages in English to the best of their possibility. As such, some patience and trying to be clear and concise in what you are trying to communicate to them may be in order.All in all, RazorRay is a reliable platform that delivers product of (to my opinion) fine quality, albeit that it may take a long time to get your product. As such, plan accordingly if you need a product prior to a certain date.
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