Rogers, Brock & Barker Veterinary Surgeons - Longton - Cannot answer phone, takes multiple tries, rude when they answer (stressed as understaffed - In their own words) - My partners dog is now dying due to there negligence and cannot be reversed. Blood tests not looked at properly, staff with no idea of the dog or situation made to call us, admitting they have only just read the file. AVOID this surgery at all costs. Especially Emma who works on reception. When politlely confronted about them NEVER answering the phone whilst needing urgent advice for a dog dying of Kidney failure (could of been prevented if they read results properly) Emma's repsonse was 'Well i've answered now haven't i?' Very unproffesional and rude. Switched Vets and got a cheeky letter saying they won't give my partners dog care anymore, good job we switched vets anyway as you are useless! Instead of looking into the situation they find the time to write a cheeky letter saying they won't look after the dog anymore. I hope they are ashamed of themselves. If your dog is ill PLEASE do not take it to this surgery. Anybody who needs further info please message me. Also please check out their negative google reviews. Thank you.
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