RBC lock my investment accounts for trading and not able to tell me when the account can be unlocked!
My accounts was migrated from HSBC in early 2024 as they bought HSBC Canada. They kept on telling me there is nothing I need to do for the account migration. 18 months later, they send message to my wife asked here to contact RBC. But we were travelling for months and not able to check e-mail.
Few days ago, they locked our accounts for trading. After contact them, they sent document for "account opening" of our accounts that already used over 18 months! We filled up the documents and send it back electronically on the same day. I called them today to check when can I do the trading. Then answer is "they DON"T know".
If you like to avoid lost caused by "bank's operational quality and unfriendly rules", may be RBC direct investing is the one you should NOT to use.
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