Just rude, snotty, unhelpful, unprofessional tellers, customer service people and on the phone they’re just as rude. Instead of apologizing for the inconveniences they cause, like good customer service, they rude and nasty. Also when I became a member 20 years ago this bank was good. Now it’s just like every other crappy bank. The people act like they’re better than you, like you’re below them.
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Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.See more