I've been a member of RBFCU for years now and have had nothing but good things to say but not anymore. I closed one of my checking accounts with yall weeks ago (and I know this for a fact because I was on hold for 1.5 hours before I actually got to speak with someone) and surprise there was a $0.28 credit to my account last week which opened the checking account back up without my knowledge or permission. There was then some unauthorized transactions that put the account in the negative (there was no money in it because the damn account was CLOSED) and so I got hit with insuffiencent fund fees that cannot be waived for some reason even though my account was supposed to be closed!!!! Y'all are nothing but crooks I hope you are ashamed of yourselves!!!! I'm closing ALL of my RBFCU accounts and taking my business elsewhere.
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Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.See more