This Credit Union isn’t good for Minorities trying to start a small business or obtain a loan from them to help keep a small business and or personal growth within RBFCU .I applied for a business loan ( commercial auto)I provided all the required documentation and other paperwork that they didn’t ask for to be on the safe side.I have banked with RBFCU for over 2 years.I have the following -personal checking -personal savings -money market -Business checking -RBFCU MasterCard -Credit Builder loan-Personal loan.After having to call them back to check the status after 3 business days , I was told by Alex that at this time it was denied due to the score of my credit…My credit score was way above the RBFCU requirements to obtain a loan.After thinking about it, I called back and spoke to another person who said the reason it was denied was because of my performance with RBFCU.Now, I’m saying to myself well this is my bank that I’ve been loyal to.And who I had confidence in of helping me start a small business and or loan when I needed it.My performance at RBFCU has been great, and it could’ve also been greater at a different credit Union or bank that valued me better. (Minorities)This would be the 3rd time I’ve tried to secure financing with RBFCU and it’s almost impossible, especially when they know who you are in the system.I could’ve gotten financing from the dealership, but chose to still give my own bank RBFCU a chance first, just to be denied again for a unacceptable reason being that my performance wasn’t good enough.No one could go into detail as of what that was.The RBFCU advertisement for small business is false, they only help those who are privileged!I’m upset to know I’ve wasted my time and money with this organization .I wouldn’t have ever applied if I had any doubt that I’d be denied.I had zero inquiries on my credit as well!I even put my property down for collateral, and want even granted the least of a counter offer.Not that I needed to have collateral, it was just me trying to convey how serious I was and that I was invested as well.I know for a fact that it’s been discrimination of the decision making within RBFCU loans.I’m sure it’ll be a short response & downplay of this review.
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Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.See more