rbfcu.org

1.4
1.4 Based on 124 reviews

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retireme...

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Brody Brown
I had to pay, for the return shipping cost

I really don't understand, what's going on, with RBFCU bank, right now, of this year, of 2023 because, they use to help, and take care of there bank member customers, i even, been paying, on 2 Randolph Brooks Federal Credit Union, Personal Bank Loans, with know late payments, to them, but the workers in the Randolph Brooks Federal Credit Union, Debit Card, Fraud Department, were taking up, for the merchant, that sold me a bad undescribe, Dreams cd, i showed document pictures, to this RBFCU bank, Debit Card, Fraud Claim Dispute Department, showing them, the bad rip tear mark, on the side, of the back insert cover, and, the 2 bad line scratch marks, on the playing side, on the cd disc, that cause, 2 of the songs to skip, on this Dreams cd, on a undescribe merchandise, and, Randolph Brooks Federal Credit Union Debit Card Fraud Department, sent me a letter, in the mail, on September 27th 2023, and they declined my bank claim dispute, that i open up, with them, on September 9th 2023, on a discogs seller, that rip me off!! and sold me a undescribe, used Dreams cd album, that was not as describe, in the correct condition, and, i'm out of money now, on this return shipping cost, because, this seller said, there not going to pay, on the return shipping cost, so i could get back my $71.45 back into my RBFCU bank account, and the discogs seller, told me, by a discogs email message reply, when i sent them, the return shipping cost, tracking number, on September 27th 2023, and the seller, replied back to me, on September 27th and told me, on the first reply discogs message. Thanks Jason. i will let you know, when the package arrives in the mail. well? that never happen, i look up the return tracking number, on the USPS return shipping receipt, and it showed me, that the seller, receive the return package, on September 30th 2023, at 11:31 AM so, i let the seller know, they got there undescribe Dreams cd back, on September 30th 2023, at 11:31 Am, and, i told this discogs seller, i want my $71.45 back now, seller replied back to me, and told me, he's on a business trip, and he want be back, until tomorrow night, making up excuses, and not giving me back, my $71.45 and, after i told this seller, i knew, what he look like, when i found him, on facebook, under there name, "Jordan Stone" and, when i told this guy, i knew, what he look like, and, i told him, if you don't give me back my $71.45 you owe me, i'm going to get the law involve, of you trying to steal my $71.45 money, you owe me, on this shipping return, i had to pay for, out of my pockets, and, it did not take this discogs seller long, to refund me back, my money, so this seller, must had been in trouble, with the law, in the past, but least i finally got my $71.45 back, from this seller, and, it got put back into my RBFCU bank account, and this Randolph Brooks Federal Credit Union, Debit Card, Dispute Claim Department, should had never declined my bank dispute claim, in this seller favor, when, this seller, was in the wrong, not me? and, a discogs seller, selling me a used Dreams cd, that was not as describe, i'm the bank member, with Randolph Brooks Federal Credit Union, not the seller, that lied on the item description, on this used Dreams cd, they sold me, that was know good, that i could not even re-sell, to another buyer, to make a little bit of a profit, on it, i really don't care for Randolph Brooks Federal Credit Union, Debit Card, Fraud Department, they should always take care of there long time bank members, when they run into problems, and get scammed, online, by a seller, they bought a undescribe merchandise from, when they make a false item description merchandise sell, to me on.

1
Date of experience: Sep 09, 2023

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Business Details

  • Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.See more

  • email memberservices@rbfcu.org
  • call 2109453300
  • language https://www.rbfcu.org

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