I am a long-standing customer both having my mortgage and auto loan earlier this year. My credit card was transferred to world card. There was a technical issue and my auto pay did not go through. I called multiple times and in frustration ended up paying off my card. Two months later I received an additional bill and when I asked for a review, they refused to work with me and had me pay $68 more after I had already been told what my payoff was two months previously. I don’t recommend their new credit card services credit card services at all.
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Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.See more