rbfcu.org

1.4
1.4 Based on 124 reviews

Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retireme...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
We opened a savings account after…

We opened a savings account after paying off a home loan. We let the money sit and earn(?) 0.3%. interest. Since we didn't actively access or use our savings account, they started charging $5/month inactivity fee! What? It's a savings account! They claimed they mailed us notification---we never received. RBFCU emails us advisements but they state they don't email or text notices. And logging online to your account, they only show 2 months statement history. Their response is it's their policy. Their policy is the Wild West: Highway Robbery. Steer clear!

1
Date of experience: Aug 10, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.See more

  • email memberservices@rbfcu.org
  • call 2109453300
  • language https://www.rbfcu.org

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More