I have used them for fourteen years and USED to love them, but there have been far too many times I’ve had after hour issues and you absolutely cannot speak to anyone outside of normal hours. HORRIBLE service in that regard and their F’ing worthless automated answer system makes you listen to long winded speeches only to lead to dead ends where it doesn’t recite numbers you type in and/ or the system hangs up on you. My advice, find a bank that gives a damn about their customers
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Randolph-Brooks Federal Credit Union is more than just a bank. It is a financial cooperative intent on helping members save time, save money and earn money. Whether it’s opening a first account, buying a car, building a dream home or planning for retirement, their team of dedicated professionals are here to help you achieve your goals and build a strong financial future.See more
