I would give this company 0 stars if I could. I ordered my rug making kit on 15th Nov. The website said there was a wait of up to 4 weeks for this delivery. Nithing recieved after 4 weeks so I telephoned them. I was told someone would phone me back but they didnt. I phoned the following week and was told that they were expecting a delivery in the next week and that once recieved (from France) there would be a next day delivery to me. Nothing recieved so phoned again the following week to be told the same. I have been telephoning every week to find out when my rug would arrive and everytime I am told it is expected in the next weeks delivery. It is over 11 weeks since I ordered this and I have now given up and cancelled my order. I would not recommend this company to anyone, their customer service is lousy and I fail to understand how they have managed to continue trading. I hve never had to wait this long for anything.
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