My experience with this agency spiraled down very quickly after the contract was signed. At first, the communications were frequent and I thought the agent was looking out for our interests. That all turned out to be a facade once the settlement went through. We found several major problems with the house that have robbed us of the peace we were looking for. RealCo has provided zero after-sales support and has essentially told us that the issues are our problem now. It’s a disgraceful way to treat customers who have spent a significant amount of money with them.
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