This company is a scam. You will receive defective products, and they will refuse to issue a refund, instead allowing you to keep the faulty item and offering a discount for future purchases. The absence of a phone number is not for cost-saving or because they are fully online; most online companies have contact numbers. It's due to the many dissatisfied customers wanting to reach them. All communication goes through a chat service, not actual company employees. They are incentivized to deny refunds for any reason. Be cautious; this company will send you faulty products and refuse refunds every time.
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