Well, things started bumpy, but RSD staff were always responsive, although I'm in USA so yes time zone difference, but they always got back to me in 24 hours on average. Had issues with the package, not their fault, and after they filed their claim with FedEx which also took time, the resent the item at no cost to me. Next time they expedited it and used UPS. Overall it took my almost 3 months to get the package, but none of that was fault of RSD, and they communicated well every step of the way. At first I was afraid I was getting scammed, but I did ultimately receive the item and it was everything I had hoped from the pictures and I have been quite happy overall. I was getting to the point where I was sure it was fraud and I started saying if you can't get me tracking, I'm going to my Credit Card to report it. They were already in process and provided me the tracking number within 24 hours of that message. They are quite busy, so they don't contact you proactively, but they have no problem responding, so if you are having questions or issues just reach out. So yes this company is absolutely legit and their staff turned out to be great to work with. Would definitely buy from them in the future. Just need a little patience, but good things like this indeed turned out to be worth the wait. So I must reward 5 stars for stellar service and making sure anything wrong was made right. You have made me a loyal customer! Cheers!
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