Honestly the worst customer service. I’ve made a complaint about their product (Brush) as it says on the package that it can be used for foundation. But the brush was all hard and was falling apart. So I’ve contacted the customer services. Their response was so patronising that I can’t use the brushed right and that they personally like to use that specific brush for a face mask (it says nothing on the packaging about a face mask). That I’m not using the brush correctly. Which I found a bit talked down to like I don’t know how to use a foundation brush when the problem was the brush was way too hard and the brittles were falling out so clearly the item was faulty. I’ve responded to their not so nice response but they never bothered responding to me ever again. Maybe they should hire someone who is nice to customers and not some stuck up person who think they know better than anyone ..
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ABOUT REAL TECHNIQUES
Designed with pro makeup artists Sam + Nic Chapman, Real Techniques brushes combine high-tech materials with innovative design to make creating a pixel-perfect look easier than ever:
ABOUT THE LINE
• The bristles are ultra plush and smoother than the hair you'll find in other makeup brushes. Since the bristles are synthetic, it's 100% cruelty-free. The soft fibers help create a flawless, high-definition finish in any type of light – from sunlight to harsh indoor lighting.
• The color-coded system corresponds to the key steps of makeup application so you can create a flawless base, enhanced eyes, and the perfect finish like a pro.
• Each brush head is hand-cut to the perfect shape, allowing for precise application from dense coverage to a soft, delicate finish.
• The collection is suitable for a wide range of products and every makeup need – from powders, creams, and liquids to mineral makeup, highlighter, and shimmer.
• Brush names on the handles make for easy reference when creating your favorite look.
ABOUT THE BRUSHES
What makes our brushes stand out from the rest are in the details, there are five elements that make our brushes fabulous. With high quality makeup brushes and Sam + Nic Chapman’s expertise, Real Techniques brings you the best of the best!
1. Ultra-plush bristles for high-definition results
2. Extended aluminum ferrules for light, easy use
3. Brush names for quick reference
4. Self-standing bases* for countertop display
5. Panoramic brush cases included with sets for travel or display
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