The first deposit promotion is misleading. You're promised a deposit match upon signing up, similar to many other platforms, but with this service, it appears as a $50 bonus cash pick along with a few smaller amounts for any minor taxes or fees incurred during the deposit. While the smaller amounts can be utilized, the main $50 cash pick is never usable. No matter how you try to place a bet, an error message appears stating "Not enough free cash to place the bet," even though there is over $50 in the account. I reached out to the support team via email, and they initially responded quickly, claiming they had reinstated the $50 free pick as ReBet cash and advised me to contact them if issues persisted. However, while their actions were logged on the website, it never showed in my balance—just my original deposit. After following up twice, I've received no response. Having rolled over my initial deposit to withdraw it before writing this review, I can say I've never encountered issues with other platforms honoring their first deposit matches. This experience with the service has been quite frustrating, and I would recommend steering clear of it.
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