Once upon a time, Recollections made dresses and sent them out a few weeks late. This was before the pandemic and supply issues. I thought they were a company based in Michigan. Turns out they were always "overseas" (guess where) and simply kept a warehouse in Michigan to say they were "US based". Now I order a dress and the money is taken, but nothing happens. Nothing. If you try to contact them, they will say the fabric isn't even ordered. This was at 7 weeks from accepting my money! I had to contact them to start my order in the first place, because their website was malfunctioning. Stupidly, I kept going with my order, and they did NOT mention there was no fabric for that particular order. If you get angry about your delayed order, they simply cut off contact. I had to go through my bank to get my money back. (Paypal would have made me wait for months! Always go through your credit card) I want to stress this is my third time with this happening, over the course of TEN years. They are NOT improving. It is getting far worse now. Do not order here. Read other reviews easily found online. You'll see the same story.
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