There are no words could ever truly express the gratitude my family has for Amee and the RecoverWell team. I will do my best here. Amee was a true godsend for my daughter after she was left abandoned at a local hospital emergency room by a nearby, well known detox center after she fell amd hit her head while in their care. My daughter was in tears when she was told that the detox facility wasn't taking her back, despite paperwork that stated otherwise, because not only was she suffering through withdrawals, she feared our family might think she purposely sabotaged herself only two days after an intervention. The hospital social worker saw that she was in distress because she was about to be discharged to the streets, putting her at risk to drink again to stave off the pain of withdrawal, and proceeded to advocate for her to stay overnight. More importantly, the social worker utilized her resources and contacted Amee at RecoverWell. The nightmare roller coaster ride that had ensued the previous 24 hours came to a halt right then and there. Amee stepped in, called me at 10:30 pm (who does that?), and assured me that she will see this through and that we can put out minds at ease. And see it through she did: shortly after 8:30 am the next morning, Amee contacted me again to tell me that someone from a prestigious women's treatment center in the area would be contacting me to complete my daughter's admittance process there. The location was one that we previously identified as a place that would be ideal for my daughter but it was not in the LA County network of providers to which she could be referred. A complete disaster scenario turned true miracle in the way it all went down. I have trouble keeping the tears at bay when I tell this story of Amee and RecoverWell. Though that may sound like enough already to give me reason to be so grateful, it doesn't end there. Amee assured me that we are stuck with her for at least a year as she will follow my daughter's case for the long haul, assisting with resources as needed. Amee is a true angel!
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RecoverWell is a 3rd party case management system that improves hospital efficiency in discharge planning for patients needing higher levels of care for addiction, mental health and eating disorders.
Our cyber secure, cloud-based software eliminates the need to make endless phone calls searching for a program that has availability, meets the patients needs and takes their private insurance, MedicAid, Medicare or can work within their budget. Recoverwell is fast, safe and efficient. Helping hospitals streamline access to care so they can clear beds faster and serve more patients.
RecoverWell also works directly with people seeking treatment before they end up in the hospital. Our case management staff can serve non-emergency patients by appointment to help them find the care they need to live a healthier life. RecoverWell is free for patients asking for help. We would never dream of charging someone who has the courage to ask for support.
RecoverWell is on a mission to reduce the rate of relapse, overdose and suicide deaths. It is the first system ever created that completely automates the pre-admissions process and gets patients connected to treatment providers that can serve their unique needs best.
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