I bought T480, by some how got L480 laptop with poor battery backup but their service support was very good. Also i bought laptop and send it to my sister and she told me about the laptop but they do replace the model with correct one with all specs after about 2.5 months.So by my experience i can say you can trust their product and service support. And that 1 year warranty is for real, thats the awesome part which is cherry on the top, you get with that kind of refurbished laptop.By using the correct laptop about for 3 month i can say they are doing flawless. they do what they claim. If you got any problem with the product then have patience and reach them out they will fix it.
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