Charge me £15 to get my own stuff back. I sent them 12g of 9ct gold and they said it was of ‘no value’ ( currently £112 per gram in any form ) Now they want £15 so i can have my Zero value GOLD back. Their T+C says if its under 10 gram of Precious Metals they can charge US to get OUR OWN ITEMS BACK. They posted mine back in a plastic bag with a second class stamp. Classy… I tell ya who’s second class - they are. I was proper turned over by these players. CHARGED TO GET MY OWN STUFF BACK.I submit my review and it was deleted, i wonder how often this happens.. well i’m here to spread the message.
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We pay our customers for old, broken or unwanted gold or other precious metals. The whole process can be completed online and payments are made quickly following the acceptance of our offer.
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