Charge me £15 to get my own stuff back. I sent them 12g of 9ct gold and they said it was of ‘no value’ ( currently £112 per gram in any form ) Now they want £15 so i can have my Zero value GOLD back. Their T+C says if its under 10 gram of Precious Metals they can charge US to get OUR OWN ITEMS BACK. They posted mine back in a plastic bag with a second class stamp. Classy… I tell ya who’s second class - they are. I was proper turned over by these players. CHARGED TO GET MY OWN STUFF BACK.I submit my review and it was deleted, i wonder how often this happens.. well i’m here to spread the message.
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