I ordered trainers on January 5th and felt hopeful after receiving confirmation. The estimated delivery was 3-5 working days, but I received no updates afterward, which made me anxious. I contacted customer service on the 12th, but no response came. Thankfully, on the 15th, I got a text about a package ready for pickup, and the trainers arrived correctly. While the product was fine, the overall process was not satisfactory.
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