On my first appointment I met with an advisor called Alex. He was very well versed, explaining the programme and what I can gain and what to expect from Reed. I left feeling fairly positive until my next appointment, when I met with another advisor who told me Alex had moved on within the company. The advisor knew absolutely nothing about me, confessing he “hadn’t had time to familiarise himself with my wants, needs and history”. For my third appointment I met with Matt, who appeared to be a little more clued up and we formulated a plan. My fourth appointment with Matt was rescheduled to yet another advisor as Matt had left the company. I’m yet to have this appointment. Throughout all this appointment dates and times were changed, telephone consultations didn’t happen, communications was and is poor. I am a middle aged lady who has worked all her life and for the last 5 years ran my own business. Unfortunately Covid had a huge impact and I had to close my business at the end of 2024. I lost my confidence, my income, as well my pride. Reed have done nothing but make me feel worse.
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Reed in Partnership’s mission is to positively transform people and their communities.
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