I ordered a refurbished chair almost four weeks ago. The estimated lead time has already passed and the order still hasn’t been shipped.I contacted customer support and was told last week that the tracking information would be sent “early this week”, but a week has already passed and I still haven’t received any update.I understand that refurbishment and quality control can take time (I asked and they told me up to 5 days...), and I appreciate companies that prioritize quality. However, the lack of communication and missed timelines is quite disappointing for such an expensive purchase.I hope the company can provide a clear update about the shipment soon.
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RefurbishedMiller specializes in refurbishing Herman Miller office chairs.
Thanks to our years of experience and knowledge, we are able to refurbish Herman Miller office chairs in completely new condition with 7 years warranty.
During the refurbish process, the chairs are completely disassembled and each part is extensively checked and refurbished.
Quality is of paramount importance to us.
Thanks to our extensive purchasing contacts, we always have Herman Miller Aeron and Herman Miller Mirra chairs in stock.
We can process both small orders and large B2B orders in a short period of time.
We deliver throughout Europe within 2-5 working days.
The Herman Miller chairs are refurbished with passion and expertise in the Netherlands.
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