I am updating my review for Refurbished Miller. After a long and frustrating wait, the chair finally arrived on March 10th with a pleasant surprise—a box of stroopwafels, adding a gentle Dutch touch to the delivery. The journey was far from smooth.I ordered the chair on November 29th 2024, and it took over three months to arrive. The initial delivery date was supposed to be within a few weeks, but after Christmas, I received no updates or communication. My emails to support went unanswered until I threatened legal action.Support eventually tried to resolve the issue diligently, and I agreed to pay a premium for a new chair instead of a refurbished one. On March 3rd, I received a tracking link from DHL, but the package was still listed as "awaiting receipt." Support claimed the chair was on its way, but five days passed with no update. This experience was nothing short of terrible.However, the final delivery and the thoughtful addition of stroopwafels have somewhat redeemed their service. I still believe that the initial handling and communication were unacceptable, but the positive end to this ordeal has softened my stance. I would still advise others to be cautious and prepared for potential delays, but the final touch was appreciated.
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RefurbishedMiller specializes in refurbishing Herman Miller office chairs.
Thanks to our years of experience and knowledge, we are able to refurbish Herman Miller office chairs in completely new condition with 7 years warranty.
During the refurbish process, the chairs are completely disassembled and each part is extensively checked and refurbished.
Quality is of paramount importance to us.
Thanks to our extensive purchasing contacts, we always have Herman Miller Aeron and Herman Miller Mirra chairs in stock.
We can process both small orders and large B2B orders in a short period of time.
We deliver throughout Europe within 2-5 working days.
The Herman Miller chairs are refurbished with passion and expertise in the Netherlands.
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